Shipping Policy

Thank you for shopping with URAMKO. We are committed to delivering your orders safely and efficiently across India. Please read our shipping policy carefully.

1. Order Processing

• Orders are usually processed within 1–3 business days after payment confirmation.
• Orders placed on Sundays or public holidays will be processed on the next working day.
• During sales, festive periods, or high-order volumes, processing times may be slightly longer.

2. Shipping Coverage

We currently ship to most serviceable PIN codes across India. If your location is not serviceable, our team will contact you and process a refund if payment has already been made.

3. Estimated Delivery Time

Location	Estimated Delivery Time
Metro Cities	3–5 business days
Tier 2 & Tier 3 Cities	4–7 business days
Remote Areas	5–10 business days

Delivery timelines are estimates and may vary depending on courier operations, weather conditions, public holidays, and other unforeseen circumstances.

4. Shipping Charges

Shipping charges are calculated at checkout based on product weight, dimensions, destination, and applicable promotional offers.

We may offer free shipping on eligible orders, which will be displayed during checkout.

5. Order Tracking

Once your order is shipped, you will receive a confirmation email and/or SMS containing the tracking number and tracking link. You can track your shipment directly through the courier partner or the tracking page on our website.

6. Delivery Attempts

Courier partners typically make 2–3 delivery attempts. If delivery is unsuccessful due to incorrect address, unavailable recipient, or repeated failed attempts, the shipment may be returned to us. Additional shipping charges may apply for re-dispatch.

7. Packaging

We take special care in packaging fragile and premium home décor products. Products are packed securely to minimize transit damage.

Please inspect the package at the time of delivery. If the outer package appears damaged, kindly take photographs and contact us immediately.

8. Damaged Shipments

If you receive a damaged product, please notify us within 48 hours of delivery by emailing support@uramko.com with:

• Order number
• Photos/videos of the package and product
• Description of the damage

Claims reported after the specified period may not be eligible for replacement or refund.

9. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details. URAMKO will not be responsible for delays or losses resulting from incorrect addresses, PIN codes, phone numbers, or recipient information provided during checkout.

10. Partial Shipments

If your order contains multiple products, items may be shipped separately depending on availability and warehouse location. You will receive tracking details for each shipment.

11. Cash on Delivery (COD)

Cash on Delivery is available for selected PIN codes and order values. We reserve the right to disable COD for certain products, locations, or high-value orders.

12. International Shipping

At present, we ship only within India. For international shipping inquiries, please contact us at support@uramko.com.

13. Delays Beyond Our Control

We are not liable for delivery delays caused by events beyond our reasonable control, including natural disasters, strikes, transportation disruptions, government restrictions, pandemics, or force majeure events.